Terms & Conditions
Forever Love Ltd.
Unit 13, Glossop Brooke Business Park
Company No. 09763803
VAT Number: 361723407
Simply click 'Add' to add items to your basket as you're shopping. You can view the contents of your basket at any time by clicking the 'My Basket' button in the top right of each page. Once you're happy with your items simply click 'Checkout' and follow the on screen instructions which will take you to our secure payment page.
All prices quoted on our website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate.
Once payment has been received, your order will be dispatched within 48 hours. All home accessories and gifts are sent on a tracked parcel 3-5 day delivery service. We will contact you by email if there are any changes regarding your delivery.
If your order is for a PRE-ORDER item, please refer to the specific product listing for delivery times.
Some orders are delivered by a third party supplier courier who will call you approximately where delivery times may vary.
Please note that deliveries to Off Shore UK (such as Channel Isles) there will be applicable delivery charges.
There is no extra charge for smaller deliveries to Northern Ireland (under 5kgs) Please note that we do not currently ship to BPFO addresses.
You may cancel your order (once accepted by us), for any reason, up until the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.
Please see our Returns page for full details.
We take care to ensure the items descriptions and specifications are correct, however whilst the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in the colour caused by the browser software or the computer system you use.
We aim to provide excellent customer service, because our customers are very important to us! If for any reason you experience a problem with your order, please do not hesitate to contact us at firstname.lastname@example.org and we will do our very best to try and rectify it as soon as possible!
We accept all major credit, debit cards and PayPal. Our payment gateway adheres to the most stringent levels of security, ensuring that your details remain secure throughout the transaction process.
We want all our customers to have peace of mind when purchasing from Forever Love. We will not pass your personal details on to any third parties and your financial information will be securely destroyed.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
• Pay in 3
• Pay Later
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.