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Electric Wax Melt Burners FAQ

How do I remove the wax?

Let the wax cool and harden. Reheat for a couple of minutes until the wax becomes a little soft, then, whilst wearing protective gloves, apply some gentle pressure to one side and simply pop it out.

Where can I use it?

Place unit on a level, flat, cool, heat resistant surface away from draughts, other heat sources and flammable objects. 

How does it work?

Pop a chunk of your chosen wax melt into the top bowl of the burner, switch on and enjoy your fragrance as the wax melts.

How do I change the bulb?

Remove the glass cover from the base by unhooking the lampholder at the bottom.  Change the bulb and then pop the lampholder back in. Spare bulbs for electric wax melt burners are available on our website. 

What happens if my glass oil burner dish breaks?

We sell replacement glass oil burner dishes which are compatible with many of our electric wax melt burners. 

What can I use in my electric burner?

Good quality wax melts - Enchanted Love soy wax melts are recommended. The burners aren't intended for use with fragranced/potpourri oils.

What else should I know?

Your electric burner will get hot during use, therefore don't leave them unattended, and keep out of reach of children and pets. Don't move or touch your electric burner while the wax is molten. If your wax runs out, switch off the appliance - don't let it burn dry. Don't use any metal objects to get the wax out, this could damage the burner.