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Careers

Retail assistant

We are looking for several Temporary Retail Assistants & Supervisors 13-26 weeks employment with a view of some positions being extended. We have number of vacancies all over the country.

Working as a supervisor in one of our pop-up kiosks, you will play a vital role in the leadership of the team and go the extra mile to ensure that customers to store have a positive and welcoming shopping experience.

What will my role look like?

  • Ensuring our customers have the best shopping experience.
  • Ensuring our Kiosks are always kept clean and tidy.
  • Have a good product knowledge and recommending different products when necessary.
  • Ensuring the Kiosk is always fully stocked so continuously replenishing.
  • Achieving all KPI targets set by the supervisor.
  • Processing sales transactions.

What will make you successful

  • Retail background / Customer service
  • To be able to work as part of a team as well as working individually
  • A passion to deliver the best customer service.
  • To be confident to approach and serve all customers.
  • Self- motivated and have a positive, can do attitude towards completion of work.
  • Good communicator.
  • Attention to detail.
  • Able to work at pace and under pressure.
  • Fully flexible (Monday – Sunday, hours to be agreed by rota) including evenings and Bank holidays.

Locations we are hiring at:

  • Manchester Arndale Shopping Centre
  • Golden Square Warrington

Please contact us with your CV if you are interested

 

Customer Service Representative

Forever Love has a fantastic opportunity for a Customer Service Representative to join our growing team. We are a family-run business based in Glossop selling home fragrance, bath & body, gifts & jewellery.

This role will include the following duties:
  • Handling inbound conversations with customers through a variety of channels including calls, emails & social media messaging
  • Supporting customers with their orders
  • Dealing with customer concerns and returns/refund procedures
  • Ensuring the customer is always informed and up to date
  • Co-operating with warehouse staff to make amendments to customer orders
  • Communicating with our delivery companies to chase up customer deliveries
  • Building relationships with customers by going the extra mile to deliver an exceptional customer experience.
Skills/Experience needed:
  • Strong background in customer services and good customer service skills
  • Microsoft Office Word & Excel
  • English GCSE grade C or above

The ideal candidate will be:
  • Trustworthy
  • Organised
  • Accurate with good attention to detail
  • Great communication skills both verbally and written
  • Polite phone manner
  • An efficient worker both with and without supervision.
This is a part-time position over 5 days with a view to increasing in our busy periods based in our Glossop office, starting immediately. If you think you may be suitable for this job, we'd love to hear from you. Please email your CV to sarah @foreverlove.co.uk

Please contact us with your CV if you are interested

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